Thank you for shopping with [Cutique]. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully to understand how we process and ship orders.

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1. Order Processing Time

All orders are processed within 3-4 working Days after payment confirmation.

• Orders are processed on business days only (excluding weekends and public holidays).
• During sales, holidays, or high-demand periods, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

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2. Shipping Methods

We work with trusted courier and delivery partners to ensure safe and reliable shipping.

Available shipping methods may include:

• Standard Shipping
• Express Shipping (if applicable)
• Local Delivery (if available)

Shipping options will be shown during checkout based on your location.

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3. Delivery Timeframes

Estimated delivery times are:

Please note that delivery times are estimates and may vary due to external factors beyond our control.

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4. Shipping Costs

Shipping charges are calculated based on:

• Delivery location
• Order weight
• Shipping method selected

Shipping fees will be displayed during checkout before payment.

Standard Shipping:

[SHIPPING COST]

Free Shipping:

We may offer free shipping on orders above [FREE SHIPPING THRESHOLD].

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5. Order Tracking

Once your order has been shipped, you will receive:

• A shipping confirmation email/message
• Tracking number
• Courier partner details

Customers can track their shipment using the tracking link provided.

If you do not receive tracking information within [X HOURS/DAYS], please contact us at [EMAIL ADDRESS].

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6. Delivery Delays

While we strive to deliver orders on time, delays may occur due to:

• Weather conditions
• Public holidays
• Courier service issues
• High order volumes
• Incorrect shipping information provided by the customer

We appreciate your patience and understanding in such situations.

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7. Incorrect Address Information

Customers are responsible for providing accurate shipping details at checkout.

If incorrect or incomplete address information is provided:

• Delivery may be delayed or unsuccessful
• Additional shipping charges may apply for re-delivery

Please contact us immediately at [EMAIL ADDRESS] if you need to update your shipping address after placing an order.

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8. Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within [X DAYS] of delivery or expected delivery date.

Please include:

• Your order number
• Photos of damaged items/package (if applicable)
• A brief description of the issue

We will work with the courier partner to resolve the issue as quickly as possible.

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9. International Shipping (If Applicable)

We may offer international shipping to selected countries.

Please note:

• International delivery times may vary
• Customers are responsible for any customs duties, taxes, or import fees charged by their country
• We are not responsible for delays caused by customs clearance

International shipping rates will be shown during checkout.

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10. Contact Us

For any shipping-related questions or concerns, please contact us:

[Cutique]
Email: zarif03026@gmail.com
Phone: +923486328349

Thank you for shopping with Cutique 💖